Here at Mackkcon Homes we take pride in the quality of our work and our customer service. To ensure our high level of quality we ask our customers for feedback at many stages throughout the build. Here are some examples of the questions we ask, and the feedback we receive…
Pre-build client review
What prompted you to make an enquiry with Mackkcon Homes?
“We wanted a good local builder.” Peter & Sue
Why did you decided to build with Mackkcon Homes?
“Would build our own plans, were honest, and local.” Terry & Abigail
Have all your important questions/queries been adequately answered?
“Yes, dealing with builders who know.” Darren & Alisha
What are your feelings regarding the build to date?
“Good, you are always happy to answer questions & help with any extra requests.” Leighton & Hayley
From your perspective, is the job progressing well?
“Beyond our expectations.” George & Alena
In your opinion and in order for us to improve – please provide us with feedback (positive and/or negative) generally?
“Friendly and helpful staff, great having local tradesmen working on the house also.” Kate
“It was very easy for us to deal with Mackkcon Homes. We certainly recommend you wholeheartedly.” George & Alena
“We had high expectations of Mackkcon from when we saw (your) homes some years ago and were definitely not disapointed with both the standard of the build and the professionalism of all of the staff.” John & Nancy
“Thank you for building us a lovely home.” Peter & Sue
“We love our new house and enjoyed the experience of building with you from start to finish.” Kate
“I have heard so many bad stories about building a home and I am so happy to say that our experience with you guys has been the complete opposite and nothing but pleasant. As a tradesman myself, I honestly believe that I can tell good quality from bad and Mackkcon have exceeded good quality. An excellent standard of build at very reasonable pricing. From the beginning the communication was great and this continued throughout. Thank-you for your assistance and guidance right through this process. We are very grateful.” Clint & Whit