Here at Mackkcon Homes we take pride in the quality of our work and our customer service. To ensure our high level of quality we ask our customers for feedback at many stages throughout the build. Here are some examples of the questions we ask, and the feedback we receive.
“From our very first phone conversation, to the day we received the keys to our beautiful new home, Mackkcon Homes has delivered excellent service. Every staff member treated us professionally, while still having a friendly manner, at every contact. Our every query or concern was addressed both promptly and completely. We felt listened-to and included in all the decision making processes. The quality of our new home is superb. We would not hesitate to recommend the experience of building a new home with Mackkcon Homes. Thank you all for your excellent service”. Trevor & Veronica
“We approached Mackkcon Homes with ideas for our new home. There we found the Mackkcon Homes Team very accommodating, they were able to put our ideas and plan together. This was all very professionally done, starting with our first visit and right through to the final inspection. They all take pride in the positions they hold and built our home with expertise in 6 months. We now have the home we dreamt of and enjoy it every day. We highly recommend Mackkcon Homes to anyone wanting to build”. Terry & Joylene
“I am extremely happy with the service I received from Mark, Mandy & staff. I was treated with respect in every aspect of the build and am really happy with the end result. I would recommend Mackkcon Homes to anybody that wants a hassle-free and immaculate finish to the build. Thank you to everybody involved”. Marg
“To begin, the thought of building was a scary concept. Horror stories from friends and colleagues about ‘someone-I-know’ who had nothing but bad luck with a build. It’s daunting! Turns out that we had NOTHING to worry about. Building with Mackkcon was beyond easy! From the beginning we felt confident that we made the right choice. From design, to consultations, on-site and delivery – communication with the Mackkcon team was clear and easy. We felt supported in our decisions, aided with the advice of the team. Not only would I HIGHLY recommend Mackkcon to anyone looking to build but we had such a smooth and enjoyable journey that we would build again with Mackkcon in a heartbeat”. Courtney & Wade ♥
Pre-build Client Testimonials
What prompted you to make an enquiry with Mackkcon Homes?
“We wanted a good local builder.” Peter & Sue
Why did you decided to build with Mackkcon Homes?
“Would build our own plans, were honest, and local.” Terry & Abigail
Have all your important questions/queries been adequately answered?
“Yes, dealing with builders who know.” Darren & Alisha
What are your feelings regarding the build to date?
“Good, you are always happy to answer questions & help with any extra requests.” Leighton & Hayley
From your perspective, is the job progressing well?
“Beyond our expectations.” George & Alena
In your opinion and in order for us to improve – please provide us with feedback (positive and/or negative) generally?
“Friendly and helpful staff, great having local tradesmen working on the house also.” Kate
“It was very easy for us to deal with Mackkcon Homes. We certainly recommend you wholeheartedly.” George & Alena
“We had high expectations of Mackkcon from when we saw (your) homes some years ago and were definitely not disapointed with both the standard of the build and the professionalism of all of the staff.” John & Nancy
“Thank you for building us a lovely home.” Peter & Sue
“We love our new house and enjoyed the experience of building with you from start to finish.” Kate
“I have heard so many bad stories about building a home and I am so happy to say that our experience with you guys has been the complete opposite and nothing but pleasant. As a tradesman myself, I honestly believe that I can tell good quality from bad and Mackkcon have exceeded good quality. An excellent standard of build at very reasonable pricing. From the beginning the communication was great and this continued throughout. Thank-you for your assistance and guidance right through this process. We are very grateful.” Clint & Whit